Last updated: 12 July 2026
New AlFouz AC respects the privacy of website visitors and clients. This policy explains what information may be collected, how it is used, and the choices available when using the website or contacting the company.
Information we may collect
When you contact us through the website, WhatsApp, email, or a quotation request, we may receive:
- Your name.
- Mobile number.
- Email address.
- City or project location.
- The requested service and project details.
- Files or information you choose to provide.
We do not intentionally request unnecessary sensitive information. Data is used only to communicate with you and provide the requested service.
How we use information
Information submitted by visitors may be used to:
- Respond to inquiries and quotation requests.
- Arrange site visits and technical inspections.
- Provide information about HVAC, refrigeration, ventilation, ductwork, and maintenance services.
- Improve service quality and website usability.
- Follow up on previous requests when necessary.
We do not sell or rent client information to third parties for independent marketing purposes.
WhatsApp and email communication
When you contact us through WhatsApp or email, you voluntarily provide information so that New AlFouz AC can respond, prepare a quotation, or request additional project details.
Official contact details: WhatsApp 0599778286; email info@nfcgp-sa.com.
Contact forms and attachments
The website contact form may store the details and files you submit in the WordPress administration area so the company can process your request. Access is limited to authorized website administrators.
Do not submit confidential or highly sensitive information unless it is necessary for the requested service.
Cookies and analytics
The website may use cookies and services such as Google Analytics, Google Search Console, or similar tools to understand website use and improve performance.
These tools may record visit counts, viewed pages, device type, and traffic source. You can manage cookies through your browser and the website cookie settings where available.
Data protection
We use reasonable technical and organizational measures to protect submitted information, including HTTPS and controlled administrative access.
No internet service or electronic communication method can be guaranteed to be completely secure.
External links
The website may link to WhatsApp, Google Maps, or other external platforms. Your use of those platforms is governed by their own privacy policies.
Data retention
Contact requests and related files may be kept for as long as reasonably necessary to provide the service, maintain project records, meet legal obligations, or resolve disputes.
You may request deletion when retention is no longer required.
Your rights
You may contact us to request access, correction, or deletion of your contact information, or to ask how it is used.
Policy updates
We may update this policy when the website, services, or applicable requirements change. The latest version and update date will be published on this page.
Contact us
For privacy questions or requests, contact New AlFouz AC:
- WhatsApp: 0599778286
- Email: info@nfcgp-sa.com
- Website: https://nfcgp-sa.com/